Last updated: 22/09/2022

Mis-sold Investments

Over the past 10 years our team has successfully obtained compensation in excess of £20m for over 2500 clients who were the victims of share mis-selling. We fully understand what represents mis-selling and are very familiar with the processes required to make a successful claim.

The most common reasons why shares are mis-sold are that the Stockbroker concerned:

  • was trading as principal but failed to disclose this information
  • did not adequately explain the risks
  • failed to properly assess your financial circumstances
  • did not identify that the investments were unsuitable for you
  • gave you false or misleading information

Claiming Compensation

If mis-selling can be demonstrated and it has caused you to incur financial loss then it might be possible to obtain compensation from:

  • the Stockbroker concerned if still in operation and trading. There are regulatory procedures with prescribed timeframes to which the stockbroker must adhere when dealing with any complaint. If you are unhappy with the final decision your complaint can then be referred to the Financial Ombudsman Service (FOS).
  • the Financial Services Compensation Scheme (FSCS) if the Stockbroker has ceased trading. The FSCS is the statutory fund of last resort and effectively steps into the shoes of any regulated firm that has been declared in default. The FSCS has limits up to £50,000 per claim for firms declared in default after the 1st of January 2010 and £48,000 prior to that. The FSCS is a free service and you can make a claim for compensation yourself. The claim process is however quite complex and in order to make a successful claim, it must be proven to the FSCS that a civil liability exists against the firm.
Bower Cotton Hamilton can act on your behalf to initially assess the merits of your claim, whether new or a previously unsuccessful one, and then manage any resultant claim for compensation. To help manage any compensation claim you may have with the FSCS, Bower Cotton Hamilton have partnered with Capita Plc one of the UKs leading business process outsourcing and professional services company.

Please contact Capita Plc directly to discuss your claim further.

Capita Plc telephone number: 0800 022 4260
Capita Plc email: bchclaims@capita.com

Contact us directly for more details on how to get your shares checked.