We are committed to providing a high-quality legal service to all our clients. When something goes wrong or you are dissatisfied, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please write to us with the details. We have eight weeks to consider your complaint although we will always try and respond much quicker than this in accordance with the below timetable. If we have not resolved it within this time you may complain to the Legal Ombudsman.